Resources

Guides, templates, and support resources for high-performing hospitality teams.

Use these materials to accelerate onboarding, improve operating consistency, and train teams on reliable room and guest workflows.

Implementation playbooks

Structured onboarding guides for properties moving from spreadsheets or legacy tools.

Operational checklists

Front desk, housekeeping, and handoff checklists to reduce missed daily tasks.

Reporting templates

Occupancy and revenue reporting patterns for owner updates and internal planning.

Support knowledge base

Practical answers for common setup and workflow scenarios your team will face.

Key features

20 reasons to choose Smartpms

We've selected 20 key features-from operations to sales. And this is just the beginning of what you can do with Smartpms.

Daily operations

Daily operations

Smartpms centralizes and automates your daily tasks-reducing workload and boosting efficiency.

  • Dashboard

    See revenue, bookings, arrivals, and departures of the day.

  • Front desk planner

    Assign check-ins, check-outs and daily tasks to your team.

  • Calendar

    View and manage bookings and rates, with 20+ filters.

  • Multi-user

    Custom access levels for every staff member.

  • Multi-company

    Manage multiple companies and properties with one account.

  • Self check-in & admin

    Automate guest data collection and city tax payments.

  • Housekeeping & CMMS

    Schedule and track cleaning and maintenance with auto tasks.

  • Owner portal

    Clear access to revenue, fees, and availability calendar.

Smartpms - Daily operations

Accounting & payments

Accounting & payments

Smartpms connects with accounting and tax providers to issue locally compliant documents and cut errors and paperwork.

  • Payment automation

    Manages deposits, balances, penalties, and reminders.

  • Invoicing & receipts

    Create compliant invoices, receipts, and tax documents.

  • Revenue share

    Generate bills and split payments between guests and owners.

  • Financial reports

    Automatic reports on financial, accounting, and ops data.

  • Business insights

    Monitor margins, costs, and net revenue in real time.

  • Reporting

    Auto reports on revenue, bookings, and revenue share.

Smartpms - Accounting & payments

Sales strategy

Sales strategy

Smartpms gives you the tools to increase revenue, cut OTA costs, and manage distribution easily.

  • Booking engine

    Increase direct bookings by up to 50%.

  • Integrated upselling

    Sell extras directly via the booking engine.

  • Channel manager

    Auto-sync prices and availability across channels.

  • Guided setup

    Set up your sales channels with help from our experts.

  • Dynamic pricing

    Native integration with the Smartpricing RMS.

  • Quote builder

    Create and send tailored quotes in just minutes.

Smartpms - Sales strategy

Frequently asked questions

Practical answers based on how independent hotels and property teams typically roll out Daily Stay.

How fast can we migrate current bookings?

Most small-to-mid properties complete migration in less than a week with staged imports.

Can we start with one property and scale later?

Yes, the same workflow architecture scales across additional properties and team roles.

Do you support operational onboarding?

Yes. We provide guided setup sessions focused on your front desk and housekeeping workflows.

Need a tailored rollout plan?

Tell us about your room count and workflows. We will map an onboarding path for your team.

Workflow audit for reservations and room operations

Configuration checklist for team permissions and reports

Structured go-live plan with support milestones